• Kigali Serena Hotel Exterior photo The photo shows a luxurious resort scene with a large, inviting swimming pool as the central focus. The pool is a vibrant turquoise blue and appears to be quite expansive, stretching towards the foreground. Flanking the pool on one side is a tiered
  • Kigali Serena Hotel Exterior photo The photo shows a hotel room with a warm and inviting atmosphere. The main focus is a large bed with an orange and white patterned bedspread, featuring a white runner. A cushioned bench is at the foot of the bed, with a magazine or booklet placed on
  • Kigali Serena Hotel Exterior photo The photo shows a hotel lobby with a grand, traditional wooden reception desk as the focal point. The desk is made of rich, warm-toned wood and features intricate carvings and drawers. Behind the reception desk, there is a decorative wooden panel w
  • Kigali Serena Hotel Exterior photo The photo shows a well-lit conference room set up for a meeting. The room has a large, rectangular wooden table running down the center, surrounded by eight black leather executive chairs. The chairs are arranged on both sides of the table, facing fo
  • Kigali Serena Hotel Exterior photo The photo shows a well-lit conference room set up for a meeting. The room is spacious with a patterned red and orange carpet covering the floor. A long, wooden conference table dominates the center of the room. It's arranged in a U-shape, with sev
  • Kigali Serena Hotel Exterior photo The photo captures a vibrant and inviting resort scene, likely a hotel pool area. The focal point is a large, irregularly shaped swimming pool with turquoise water, surrounded by a reddish-brown tiled patio. The pool is nestled between two multi-st
  • Kigali Serena Hotel Exterior photo The photo shows a long, wooden conference table set up in a room. The table is lined with chairs, and each chair has a small notepad and pen on it. There are also several water bottles with blue caps and glasses of water scattered along the table.
  • Kigali Serena Hotel Exterior photo The photo shows a well-lit indoor cycling studio. There are two rows of stationary bikes, neatly lined up against the walls. The bikes are black with chrome accents and are positioned facing towards the viewer. The studio has a warm, inviting atmos
  • Kigali Serena Hotel Interior photo The photo shows a well-lit hotel bar area. The bar itself is a dark, sleek structure with a black countertop and a mirrored front. Several high stools with brown leather seats are lined up along the bar, inviting patrons to sit and enjoy drinks. Be
  • Kigali Serena Hotel Interior photo The photo shows a spacious indoor workout area, likely a gym or fitness center, with a focus on a wooden floor. The walls are painted a muted pink, and there are architectural details such as arched doorways and decorative patterns in a darker wood.
  • Kigali Serena Hotel Exterior photo The photo shows a cozy and well-lit hotel living area. The room has a warm and inviting atmosphere with a mix of textures and colors. In the foreground, there are two comfortable armchairs upholstered in a light beige fabric, positioned around a dar
  • Kigali Serena Hotel Exterior photo The photo shows a bathroom with a warm, inviting ambiance. The walls are painted a soft yellow, and a decorative tile border runs along the lower portion, featuring brown and beige tones with black accents. The bathroom features a white bathtub wit
  • Kigali Serena Hotel Exterior photo The photo shows a well-appointed hotel room with a comfortable and inviting atmosphere. The room is well-lit, with natural light streaming in from a sliding glass door that leads to a balcony. The focal point of the room is a large bed with crisp wh
  • Kigali Serena Hotel Exterior photo The photo shows a well-furnished hotel room with a warm and inviting atmosphere. The room is spacious and features a mix of wooden furniture and neutral tones. In the foreground, there's a wooden desk with a lamp on it, and a chair positioned in fr
  • Kigali Serena Hotel Exterior photo The photo shows a bathroom with a white bathtub as the central feature. The bathtub is surrounded by beige tiles with decorative black and brown bands running horizontally. Above the bathtub, there are two framed pictures with warm, earthy tones hang
  • Kigali Serena Hotel Exterior photo The photo shows a cozy and well-lit hotel bedroom. The focal point is a large bed with a dark wooden headboard. The bed is neatly made with white linens and features several decorative pillows: two beige square pillows, one orange square pillow, and
  • Kigali Serena Hotel Exterior photo The photo shows a cozy and inviting hotel bedroom. The focal point is a large bed with a dark wooden headboard. The bed is neatly made with white linens, topped with a decorative brown and orange patterned bedspread. Several pillows adorn the bed: tw
  • Kigali Serena Hotel Exterior photo The photo shows a brightly lit hotel lobby or lounge area. The space is spacious and features a patterned carpet with swirling red, orange, beige, and gray designs. Several wooden pillars with decorative carvings are scattered throughout the room,
  • Kigali Serena Hotel Exterior photo The photo shows a pleasant outdoor dining area, likely part of a restaurant or resort. It appears to be late afternoon or early evening, with soft, warm lighting. The patio is paved with large, patterned tiles in shades of pink and brown. Several t
  • Kigali Serena Hotel Exterior photo The photo captures a serene resort setting at dusk or early evening. The main focus is a large, inviting swimming pool with clear blue water, framed by a paved walkway. Lush tropical plants, including palm trees and various leafy green plants, line t
  • Kigali Serena Hotel Exterior photo The photo captures a beautiful nighttime view of a multi-story building, likely a hotel or resort, bathed in warm artificial light. The building has a light beige or cream-colored facade with numerous balconies and windows, suggesting multiple guest
  • Kigali Serena Hotel Exterior photo The photo captures a serene nighttime view of a modern, multi-story hotel. The hotel building is primarily beige with darker accents around the windows and balconies. Soft lighting illuminates the building's facade, highlighting its architectural det
  • Kigali Serena Hotel Exterior photo The photo shows a large, light-colored hotel building with multiple floors, surrounded by lush greenery and palm trees. The building has a modern design with many balconies and large windows. It appears to be situated in a tropical or subtropical loc
  • Kigali Serena Hotel Business photo The photo shows a well-lit conference room, likely in a hotel or corporate setting. The room is rectangular with large windows on one side, offering a glimpse of greenery outside. The walls are painted a warm beige, accented by dark brown wood paneli
  • Kigali Serena Hotel Business photo The photo shows a well-lit conference room set up for a meeting or presentation. The room is rectangular with light beige walls and a cream-colored ceiling with recessed lighting. The room is dominated by two long rectangular tables arranged in a U
  • Kigali Serena Hotel Business photo The photo shows a well-lit meeting room with a large, polished wooden table in the center. The table is set for a meeting with several water bottles, glasses, and what appear to be notepads and pens. Around the table are six high-backed chairs uphols
  • Kigali Serena Hotel Business photo The photo shows a large, well-lit conference room set up for a meeting or presentation. The room is rectangular with a warm, inviting atmosphere. The walls are painted a light beige color and feature decorative panels with a gold and brown design.
  • Kigali Serena Hotel Room photo The photo shows a cozy seating area, likely in a hotel lobby or waiting room. The room has light beige walls and a striped carpet in shades of brown, cream, and gray. There are three armchairs arranged around a small, round wooden table in the cent
  • Kigali Serena Hotel Restaurant photo The photo shows a large, well-lit conference room set up for a meeting or event. The room is rectangular with beige walls and a patterned yellow and brown carpet. There are multiple round tables draped with white tablecloths, each surrounded by bla
  • Kigali Serena Hotel Room photo The photo shows a well-appointed hotel room with a comfortable and inviting atmosphere. The main focus is a large bed with a rich, reddish-orange upholstered headboard. The bed is neatly made with white linens, accented by a patterned bed runner in
  • Kigali Serena Hotel Room photo The photo shows a well-appointed hotel bedroom with a warm and inviting atmosphere. The focal point is a large bed with a rich, orange headboard. The bed is neatly made with white linens, a patterned runner in shades of orange and red, and several pi
  • Kigali Serena Hotel Room photo The photo shows a well-appointed hotel room with a modern and comfortable feel. The main focus is a large bed with white linens and a decorative orange and red runner. Several pillows, including a large square one and smaller decorative ones, are arr
  • Kigali Serena Hotel Room photo The photo shows a well-lit hotel room with a comfortable and inviting atmosphere. The focal point is a large bed with a patterned bedspread in warm tones of orange, brown, and cream. The bed has white sheets and several pillows. To the left of the
  • Kigali Serena Hotel Exterior photo The photo shows a building with a sign that reads "CONFERENCE CENTRE" in large, white, sans-serif letters. The building appears to be made of a dark, possibly textured material. In front of the building, there is lush green tropical foliage with va
  • Kigali Serena Hotel Business photo The photo shows a large, well-lit conference room set up for a meeting or presentation. The room is rectangular and spacious, with a high ceiling featuring recessed lighting. The walls are decorated with a mix of cream and dark brown panels, some wit
  • Kigali Serena Hotel Swimming Pool photo This is a high-angle, nighttime photograph of a resort or hotel complex featuring a beautiful swimming pool as its central attraction. The scene is bathed in warm artificial lighting, contrasting with the deep blue of the night sky. The swimming poo
  • Kigali Serena Hotel Restaurant photo The photo shows the grand lobby of a hotel. The lobby is spacious and multi-level, with multiple floors visible through open walkways and balconies. The architectural style appears modern and luxurious, with a mix of light beige and warm brown tones.
  • Kigali Serena Hotel Room photo The photo shows a cozy hotel bedroom with a comfortable bed as the focal point. The bed has a dark wooden headboard and is covered with white linens, accented by an orange and brown patterned bed runner. Several pillows in varying colors – white, bro
  • Kigali Serena Hotel Amenities photo The photo shows a beautiful outdoor swimming pool on a sunny day. The pool is a large rectangular shape, filled with clear blue water that reflects the sky. It's surrounded by a tiled deck, some of which is made of light beige tiles and some of which
  • Kigali Serena Hotel Amenities photo The photo shows a tranquil outdoor pool area at dusk or dawn. The sky is a soft blend of light blue and orange hues near the horizon, indicating either sunrise or sunset. The pool itself is a beautiful turquoise color, and it appears to be surround
  • Kigali Serena Hotel Amenities photo The photo shows three people engaged in a yoga session on a sunny day. They are positioned on a tiled patio, each with a yoga mat in front of them. On the left, a person wearing a blue t-shirt and red shorts is in a seated position, facing away fro
  • Kigali Serena Hotel Gym photo The photo shows a bright and airy indoor fitness studio. Three people are actively engaged in indoor cycling, riding stationary bikes. In the foreground, a man with dark skin and a shaved head is intensely focused on his workout. He's wearing a whi
  • Kigali Serena Hotel Business photo The photo shows a large, well-lit conference room set up for a meeting or presentation. The room has a rectangular shape with light-colored walls and a light beige carpet. The ceiling is white and features recessed lighting and a large air conditioni
  • Kigali Serena Hotel Business photo The photo shows a large, empty ballroom set up for a conference or presentation. The room is rectangular and spacious, with rows of dark grey chairs neatly arranged facing a stage at the far end. The stage is elevated and features a red carpet, a w
  • Kigali Serena Hotel Room photo This is a bright and spacious hotel room, designed for comfort and relaxation. The focal point is a large bed with a plush white comforter, accented by an orange and beige patterned runner. The bed has a tall, brown upholstered headboard with decora
  • Kigali Serena Hotel Room photo The photo shows a well-lit hotel room with a warm and inviting atmosphere. The room is spacious and features a comfortable-looking bed with white linens, orange accents, and patterned throw pillows. To the left of the bed, there is a wooden headboa
  • Kigali Serena Hotel Amenities photo The photo shows a well-lit conference room with a large wooden table dominating the center. The table is set for a meeting with several place settings, each including a white plate, a glass of water, and some other items, possibly pens or notepads.
  • Kigali Serena Hotel Food photo The photo shows a beautifully arranged buffet spread, likely in a hotel or restaurant setting. The focus is on a variety of food items displayed on tiered stands and platters. In the foreground, there's a clear acrylic tiered stand holding several
  • Kigali Serena Hotel Fast Food photo The photo shows a lavish buffet spread, likely in a hotel or restaurant, designed for breakfast or brunch. The buffet is arranged on a long, polished wooden table, with various food items neatly displayed in chafing dishes, bowls, and platters. **H
  • Kigali Serena Hotel Room photo The photo shows a well-appointed hotel room with a focus on a comfortable sleeping area. The room features a large bed with a dark wood headboard, dressed in white linens, an orange and beige patterned bed runner, and several pillows in shades of ora
  • Kigali Serena Hotel Room photo The photo shows a well-appointed hotel bedroom with a focus on a large bed. The bed is the centerpiece, featuring crisp white linens, several pillows, and a decorative arrangement of red heart-shaped towels folded into a swan shape. The headboard i
  • Kigali Serena Hotel Room photo The photo shows a hotel bedroom with a large bed as the focal point. The bed has a dark wooden headboard and is neatly made with white sheets, pillows, and a duvet. An orange bench is placed at the foot of the bed. On either side of the bed, there
  • Kigali Serena Hotel Room photo The photo shows a well-appointed hotel room, focusing on a large bed as the central element. The bed is made with white linens, topped with a colorful orange and beige patterned bedspread. Several pillows adorn the bed: two large white pillows, a squ
  • Kigali Serena Hotel Room photo The photo shows a well-lit hotel room with a view. The room has a warm, inviting ambiance, enhanced by soft lighting and neutral colors. The main area of the room features a long, wooden desk with a lamp on it, and a chair. There's a framed picture
  • Kigali Serena Hotel Room photo The photo shows a cozy and inviting living room, likely in a hotel or resort setting. The room has a warm and neutral color palette, dominated by beige, brown, and peach tones. A large, comfortable sofa in a light beige color is the focal point of
  • Kigali Serena Hotel Room photo The photo captures a warmly lit hotel suite living area, showcasing a comfortable and inviting space. The room features a dark wooden entertainment unit housing a large flat-screen TV. Two upholstered chairs with light-colored fabric and dark wooden
  • Kigali Serena Hotel Skyline photo The photo shows a beautifully lit resort scene at dusk or night. The focal point is a large, inviting swimming pool with crystal-clear turquoise water, stretching out in a gentle curve towards the viewer. Surrounding the pool is lush tropical lands
  • Kigali Serena Hotel Fast Food photo The photo captures a beautifully lit outdoor dining area, likely part of a restaurant or resort. The scene is bathed in warm, inviting light emanating from both the interior and the overhead lamps. Several tables are set for dining on a spacious pa
  • Kigali Serena Hotel Restaurant photo The photo shows a beautifully lit indoor and outdoor space, likely a hotel lobby or restaurant, in the evening. The interior features warm lighting, wooden accents, and comfortable seating arranged around tables. Large glass windows allow a view into
  • Kigali Serena Hotel Restaurant photo The photo shows the interior and exterior of a restaurant, likely at night. Inside, the restaurant has a warm and inviting ambiance. Tables are neatly set with white tablecloths, chairs, and what appear to be dinnerware. The lighting is soft, with
  • Kigali Serena Hotel Room photo The photo shows a well-lit bedroom with a comfortable and inviting atmosphere. The focal point is a large wooden bed with a dark brown headboard. The bed is made with white linens, accented by a patterned orange and brown throw blanket at the foot. T
  • Kigali Serena Hotel Room photo The photo shows a cozy living room with a warm and inviting atmosphere. The walls are painted a soft beige, and large windows are framed by flowing beige curtains, allowing plenty of natural light to filter in. The room is furnished with a light gr
  • Kigali Serena Hotel Amenities photo The photo captures a serene nighttime scene at a resort or hotel with a beautiful pool area. The pool, centrally located, shimmers with bright blue water, reflecting the warm glow of the surrounding lights. Lounge chairs, appearing to be made of wi
  • Kigali Serena Hotel Exterior photo The photo shows the elegant lobby of a hotel at dusk or night. The lobby features a mix of warm lighting and darker tones, creating a sophisticated ambiance. The foreground is dominated by a large, polished marble floor with intricate patterns and
  • Kigali Serena Hotel Exterior photo The photo captures a luxurious resort scene at dusk or early evening. The main focus is a large, inviting swimming pool surrounded by lush tropical landscaping. Tall palm trees and various leafy plants create a vibrant and relaxing atmosphere. Two
  • Kigali Serena Hotel Interior photo The photo captures a serene nighttime scene at what appears to be a resort or hotel. A large, multi-story building with warm lighting illuminates its facade, showcasing multiple windows with glowing interiors. In the foreground, a beautiful, inviti
  • Kigali Serena Hotel People photo The photo shows a couple enjoying a meal outdoors at what appears to be a restaurant or hotel patio. They are seated at a table covered with a white tablecloth, facing each other and engaged in conversation. The man is wearing a dark suit jacket, a l
  • Kigali Serena Hotel Business photo The photo shows a well-lit conference room, likely in a hotel or office building. The room is rectangular with light beige walls and a beige-and-brown patterned lower section. The ceiling is white with recessed lighting and a patterned light fixture
  • Kigali Serena Hotel Interior photo This is an aerial view of a beautiful resort at dusk or night. The main focus is a large, inviting swimming pool with crystal clear blue water. The pool has a curved shape and is surrounded by a deck with lounge chairs. A prominent feature is a tie
  • Kigali Serena Hotel Restaurant photo The photo shows an open-air restaurant with a bright and airy atmosphere. The restaurant is surrounded by lush green plants and trees, creating a tropical feel. The floor is a mix of wooden planks and light-colored tiles. There are several tables s
  • Kigali Serena Hotel Amenities photo The photo shows a well-lit conference room set up for a meeting or presentation. The room is rectangular with light beige walls and a white ceiling featuring recessed lighting and air conditioning vents. A large, dark-colored conference table dominat
  • Kigali Serena Hotel Restaurant photo The photo shows a close-up of a clear glass filled with a dark amber liquid, likely a whiskey or bourbon, sitting on a polished dark gray bar counter. The glass has a small, clear ice cube floating in it. The liquid has some visible bubbles and refl
  • Kigali Serena Hotel Restaurant photo The photo shows the interior of a large, white tent set up for a formal event, likely a wedding reception or a gala. The tent has a high, flowing ceiling draped with white fabric that has a subtle blue and purple light wash effect, creating a soft, e
  • Kigali Serena Hotel Room photo The photo shows a hotel room with a comfortable and inviting atmosphere. The walls are painted a warm yellow, and the floor is covered in a striped carpet in shades of beige, brown, and gold. The room features a large bed with orange and white patt
  • Kigali Serena Hotel Restaurant photo The photo shows the interior of a restaurant with a bright and airy atmosphere. The walls are painted white, and the ceiling is curved. Large windows around the room offer views of a vibrant stained-glass artwork depicting lush greenery and possibly

Kigali Serena Hotel

$$$$|View on mapKigali, Rwanda|
8.6
GreatWe use reviews from our platform and Booking.com to highlight the best value.
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Rooms and Guests2 Guests, 1 room
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Kigali Serena Hotel Exterior photo The photo shows a luxurious resort scene with a large, inviting swimming pool as the central focus. The pool is a vibrant turquoise blue and appears to be quite expansive, stretching towards the foreground. Flanking the pool on one side is a tiered
75 photos
75 photos
Kigali Serena Hotel Exterior photo The photo shows a hotel room with a warm and inviting atmosphere. The main focus is a large bed with an orange and white patterned bedspread, featuring a white runner. A cushioned bench is at the foot of the bed, with a magazine or booklet placed on
75 photos
Kigali Serena Hotel Exterior photo The photo shows a hotel lobby with a grand, traditional wooden reception desk as the focal point. The desk is made of rich, warm-toned wood and features intricate carvings and drawers. Behind the reception desk, there is a decorative wooden panel w
75 photos
Kigali Serena Hotel Exterior photo The photo shows a well-lit conference room set up for a meeting. The room has a large, rectangular wooden table running down the center, surrounded by eight black leather executive chairs. The chairs are arranged on both sides of the table, facing fo
75 photos
Kigali Serena Hotel Exterior photo The photo shows a well-lit conference room set up for a meeting. The room is spacious with a patterned red and orange carpet covering the floor. A long, wooden conference table dominates the center of the room. It's arranged in a U-shape, with sev
Kigali Serena Hotel
$$$$

Overview

Located only 1.5 km from the Nyamirambo Women's Centre, the elegant 5-star Kigali Serena Hotel offers amenities such as massage therapy, loungers, and a shared lounge. The smoke-free hotel is proud to feature a private art gallery and a 500-seats auditorium, within a few blocks of the Belgian Peacekeepers Memorial.

Location

This Kigali hotel enables guests to get to the Niyo Art Gallery which is nearly a 25-minute walk away. The Kandt House Museum is 2.1 km from the Serena, and Kigali International airport is 5 km away. Guests might as well visit Camp kigali parking, which is about a 5-minute ride away. Entertainment options in the area feature Le Cecle Sportif Sport Club 2.8 km from the accommodation.

Chuk bus stop is also situated near the hotel.

Rooms

All allergy-friendly rooms at Kigali Serena Hotel are equipped with a flat-screen TV with satellite channels along with a mini-fridge-bar, tea and coffee making equipment for self-catering. The rooms are fitted with a private bathroom. Guests have access to a separate toilet and shower/tub combinations, as well as comforts like a hairdryer and bathrobes provided in the spacious bathrooms. You can enjoy views of the city.

Eat & Drink

The Serena Kigali features 2 dining venues, including an American-style restaurant. The restaurant serves African cuisine for lunch and dinner. The lounge bar with poolside views is ideal for a relaxing drink. Soko Restaurant offers international meals and lies just 200 metres from the property.

Leisure & Business

There is an outdoor swimming pool with a hot tub and a sundeck. At this hotel, guests are welcome to join fitness classes offered at a fitness club on site. Spa options at the Serena Kigali include a spa salon along with a steam room, a Jacuzzi, a sauna, and a foot bath. This Kigali hotel also provides a meeting room and a 24-hour business centre for those arriving on business.

Good to know
Check-in/Check-out
from 14:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
The hotel Kigali Serena provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Swahili
Building
Year renovated:2007
Number of floors:5
Number of rooms:117
Price calendar
Check availability and prices for your dates now!

Rooms and availability

44 photos
Junior Suite
  • Room size:

    40 m²

  • Bed options:
    1 Double bed
  • Shower
  • Coffee machine
room details +
44 photos
Superior Room
  • Room size:

    30 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
room details +
55 photos
Deluxe Room
  • Room size:

    25 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
room details +
Show 1 more room typeLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Kigali Serena Hotel

💵 Lowest room price 168 £
📏 Distance to centre 700 m
🗺️ Location rating 9.0
✈️ Distance to airport 13.5 km
🧳 Nearest airport Kigali International, KGL

Location

Address
The address has been copied.
Kn3 Ave, Kigali, Rwanda
Map view
Kn3 Ave, Kigali, Rwanda
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Landmark
Kigali Genocide Memorial
2.7 km
Landmark
Kigali City Tower
1.5 km
Museum
Kandt House Natural History Museum
2.1 km
Church
Sainte-Famille Church
1.2 km
Church
Cathedral sint Michael
760 m
Landmark
Virunga National Park
1.5 km
Landmark
Muslim Quarter
1.5 km
Landmark
Kigali Cultural Village
900 m
Gallery
Inema Art Center
3.4 km
Landmark
Uburanga Arts Studio
1.2 km
Landmark
Nyamirambo Women's Centre
1.5 km
Landmark
Kandt House
1.3 km
Gallery
Kigali Center for Photography
2.4 km
Landmark
Rugunga Mosque
1.6 km
Landmark
Amahoro
2.1 km
Landmark
Mt. Kigali
4.4 km
Gallery
Niyo Art Gallery
3.1 km
Landmark
Kandt House Museum
2.1 km
Landmark
Avenue du Commerce
2.6 km
Landmark
Nyabugogo
2.3 km
Landmark
Kigali Arts Center
2.8 km
Landmark
Kigali Centenary Park
2.9 km
Gallery
Tongo Art Gallery
3.0 km
Landmark
MAMA Rwanda Hostel
3.0 km
Landmark
Ivuka Arts Studio
3.5 km
Gallery
Caplaki
3.1 km
Event hall
Kigali Convention Centre
3.6 km
Museum
National Library of Rwanda
3.0 km
Rue de l'Hospital
Belgian Peacekeepers Memorial
540 m
Shopping Area
Union Trade Center
570 m
Restaurant
Soko Restaurant
200 m
Restaurant
Sarabi Pool Bar
300 m
Restaurant
La Sierra
260 m
Restaurant
Cucina Restaurant
320 m
Restaurant
New Cactus
1.1 km
Restaurant
German Butchery
850 m
Restaurant
O'Tamarillo
2.3 km
Restaurant
La Terrasse Restaurant
1.8 km
Restaurant
Fusion Restaurant
1.4 km
Restaurant
Le Pichet des Grands Lacs
2.1 km
Hotel Des Mille Collines
8.7 Great | 569 reviews962 m
Radisson Blu Hotel & Convention Centre Kigali
8.6 Great | 916 reviews3.4 km

Reviews of Kigali Serena Hotel

8.6 /10
Great
484 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • J
    Jack
    United States
    left 1 review
    Wrote a review on 16 Dec
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    friendly staff
    expensive shuttle

    A warm farewell in Kigali

    Our last hours in Rwanda were spent lounging by the lovely pool with excellent food. Dinah at reception were really good too assist us with check-in troubles.

    The airport shuttle cost $35. I expected it to be free or less considering the short distance.

    Date of stay:  October 20241 nightCoupleSuperior Double Room
  • G
    Grant
    United Kingdom
    Wrote a review on 14 Dec
    Great
    8.0

    convenient and absolutely perfect location, kigali international airport was 15 km away. the stuff were all very professional and responsive. we lived in the double room with en suite bathrooms and a great view.

    Date of stay:  September 2023
  • N
    Norman
    United Kingdom
    Wrote a review on 13 Dec
    Perfect
    9.2

    We had a really enjoyable stay on a business trip.

    It was in a comfortable location so close to the Milima restaurant and the volcanos national park.

    Date of stay:  July 2023
  • W
    Wendy
    United States
    left 8 reviews
    Wrote a review on 25 Nov
    Needs improvement
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service5.0
    Dining6.0
    5.0
    comfortable bed
    responsive staff
    poor payment process

    I had a disappointing experience with the room assignment and payment process, which overshadowed the overall stay. My guest received a standard room instead of the superior one I booked.

    Date of stay:  October 20241 nightFamily with childrenSuperior Double Room
  • M
    Mike
    United States
    Wrote a review on 23 Nov
    Very good
    7.0

    Stayed in this property for 1 night and thoroughly enjoyed our choice. It was a nice comfy base for our great stay. The location was marvellous and lovely in a nice enough area, near to the city centre as well as Kigali and Serena. Had tea and goodies at Baso Patissier, nestled 1 mi of the hotel. The breakfast was particularly good and consisted of great meals.

    Date of stay:  May 2023
  • S
    Sandra
    United States
    Wrote a review on 22 Nov
    Perfect
    9.0

    Also, the location is convenient and unbeatable, minutes from Belgian Peacekeepers Memorial. It is found in a very nice area...

    Date of stay:  January 2023
  • J
    James
    United States
    left 18 reviews
    Wrote a review on 21 Nov
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    outdoor area
    friendly staff
    maintenance issues
    air conditioning

    All Pros, no Cons

    This hotel genuinely impressed me with its lovely outdoor area and nutritious breakfast! I felt welcomed by the friendly staff.

    I encountered some issues with maintenance as my room air conditioning didn't function adequately! This detracted from my overall comfort .

    Date of stay:  September 20243 nightsSingleDeluxe Double Room
  • C
    Charles
    United States
    left 1 review
    Wrote a review on 16 Nov
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms5.0
    Service7.0
    Dining9.0
    6.0
    great breakfast
    faulty air conditioning

    The breakfast spread was excellent, particularly the variety of fresh fruits.

    The air conditioning unit in our room didn't function properly, making it very uncomfortable to sleep.

    Date of stay:  October 20241 nightCoupleStandard Double Or Twin Room
  • M
    Michael
    United States
    left 7 reviews
    Wrote a review on 28 Sept
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining9.0
    9.0
    friendly staff
    amazing breakfast
    great location
    room setup issue

    We explored the Animal Orphanage and enjoyed a fabulous dinner by the pool. Breakfast was a highlight, especially the fresh fruits. The crew was super friendly.

    The only hiccup was the room setup. We requested two single beds but got a big double instead, a bit uncomfortable for sharing.

    Date of stay:  August 20242 nightsGroup of friendsDeluxe Double Room
  • A
    Arthur
    United States
    left 10 reviews
    Wrote a review on 22 Sept
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service7.0
    Dining8.0
    8.0
    great breakfast
    pool view

    This was just a fitting option for a short staycation in Kigali with definitely value for money. I enjoyed breakfast outside overlooking the pool, and the variety of foods offered was nice. Check if there are any big events happening during your stay to avoid the rush.

    Date of stay:  July 20241 nightCoupleSuperior Double Room
  • T
    Thomas
    United States
    left 1 review
    Wrote a review on 28 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service6.0
    Dining8.0
    8.0
    fine views
    amazing breakfast
    worn facilities

    Conveniently located near the city center, offering fine views of the surrounding hills. The breakfast selection shines, especially the array of fresh fruits.

    The facilities exhibit signs of age, from worn light switches to problematic door closures, diminishing the five-star feel. My stay coincided with a major conference, leading to mix-ups with room assignments and disruptive disturbances at odd hours. One of the air conditioning units struggled to maintain a comfortable temperature, leading to an uncomfortable night of sleep.

    Date of stay:  August 20243 nightsDeluxe Double Room
  • G
    Gail
    United States
    left 14 reviews
    Wrote a review on 21 Aug
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    excellent breakfast
    wonderful staff

    Heartfelt experiences at serena hotel come with warmth of staff guaranteeing comfort in every detail

    The breakfast buffet was excellent, with excellent service.

    Date of stay:  June 20243 nightsCoupleSuperior Double Room
  • E
    Edith
    United States
    left 1 review
    Wrote a review on 09 Jul
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    friendly staff
    delicious breakfast

    Couple looking for luxury

    The rooms had everything from comfy beds to a balcony overlooking the pool, perfect for a drink or two at night.

    It wasn't inexpensive but we got good value for our stay.

    Date of stay:  May 20243 nightsCoupleSuperior Double Room
  • T
    Tony
    United States
    left 1 review
    Wrote a review on 22 Jun
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service7.0
    Dining8.0
    9.0
    spacious suite
    delicious breakfast
    relaxing spa

    Excellent Amenities with Room for Improvement!

    I loved the spacious suite we were upgraded to! The breakfast spread was delicious with diverse options. Enjoyed a relaxing jet lag massage at the spa. The slow service at the restaurant was a disappointment. Be sure to tip early for stress-free pampering!

    Date of stay:  May 20241 nightGroup of friendsSuperior Double Room
  • N
    Nathaniel
    United States
    left 12 reviews
    Wrote a review on 12 Jun
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining10.0
    9.0
    spa experience
    amazing breakfast

    luxurious, luxurious, luxurious

    The spa was heavenly, with an lovely massage that melted my stress away. And let's not forget the breakfast buffet-an absolute feast with fresh fruits and a variety that set my day off perfectly!

    100% recommend 🥰✨

    Date of stay:  May 20241 nightSingleSuperior Double Room

FAQ about Kigali Serena Hotel

What is the distance from the 5-star Kigali Serena Hotel to Kigali city centre?
Kigali city centre is reachable within a 10-minute walk from the 5-star Kigali Serena Hotel.
What is the closest airport to the Kigali Serena Hotel?
Kigali International airport is located within a 25-minute drive (5 km) from the Kigali Serena Hotel.
Can I leave my car in Kigali Serena Hotel parking lot for free?
Yes, Kigali Serena Hotel provides parking spaces for free.
What are the booking prices at the 5-star Kigali Serena Hotel?
The prices at the 5-star Kigali Serena Hotel start from $227.
What payment methods are available in the Kigali Serena Hotel?
At the Kigali Serena Hotel, you can pay using Mastercard, American Express, and Visa.
What kinds of rooms does the 5-star Kigali Serena Hotel offer?
The 5-star Kigali Serena Hotel offers such room types as Superior Room, Standard Room, and Deluxe Queen Room.
Is the hotel equipped with amenities for persons with disabilities?
Yes, the hotel provides accessible bathrooms, rooms with accessible facilities, and wheelchair access to improve the experience for the guests with special needs.
Are there any cleaning services provided at the 5-star Kigali Serena Hotel?
Yes, the 5-star Kigali Serena Hotel, which received the score of 9.1 for cleanliness, provides dry cleaning, housekeeping, and ironing service.
Which facilities are provided in the hotel?
Top locations of the hotel include a barber shop and a restaurant, whereas guests' safety will be ensured with 24-hour security and a luggage locker.

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